1. Two days advance booking for rental car, scooter and horse.
2. Once sets & slots are fixed, the changes will be made on the basis of availability.
3. Any loss and damages to the property during shoot, customer is liable to bear the charges.
4. Outside food are not allowed.
5. Kids are not allowed
6. Only 2 Person allow with Couple
7. Extra person entry chargeable Rs 1000 Per Person
8. The management reserves its rights to change/alter/modify timings of shifts.
9. The management reserves its rights to allot different sets and/or locations to different customers.
10. The customers have to inform at the time of booking, to the management about the number of persons and shall have to provide ID proof/list of persons. The management reserves its rights to disallow any person /s to enter in the shoot premises.
11. Check out time remains same irrespective of late check-in.
12. The customer shall have to pay 100% payment and deposit amount on or before Check-in.
13. Any additional time is chargeable at the rate as may be decided by the management from time to time.
14. Maximum 2 guests are allowed free of charge with the customer. Management shall charge Rs.1000/- as entry fee from customer for additional guests if the management agrees to allow.
15. Any parking at the campus is at the user’s own risk and we accepts no responsibility for theft, damage or any other loss occasioned to vehicles parked on its premises.

BOOKING & PAYMENT TERMS

1. Customer’s booking is confirmed only on receipt of full payment of the charges for the desired package.
2. Cash payments are accepted only at our office premises against proper discharge. Payment in cash to any outside agency or employee of Pixel City without formal receipt shall not be entertained by the management.
3. Bookings are not transferable.
4. The charges are exclusive of all the taxes which shall be payable over and above by the client at the rate and in the manner from time to time prescribed by law.

RESCHEDULING AND CANCELLATION POLICY

1. Cancellation by the customer refund between 16 to 30 days 50% refund after deducting Government taxes or payment Cancellation by the customer refund gateway charges (e-payment charges).
2. Cancellation by the customer refund between 0 to 15 days no refund.

BREAKAGE, LOSS AND DAMAGE

1. The customer hiring the studio is responsible for all breakage, loss or damage caused to the studio or equipment by him/her or his/her guest and accompanying person (photographer, cinematographer etc.) during the usage of the studio.
2. All equipment and services are supplied by management entirely at the risk of the customer
3. No alterations, decorations or additions to the studio are permitted without the written consent of management.
4. Customer is advise to check the equipments at the time of delivery only. Subsequent complaints shall not be entertained and damage to the equipments found at the time of return will be charged from the customer.
5. The customers are also advised to use equipments only if they are experienced and trained for its use.